01/08/09

Wonderful!

by mickey720

Princess Bride was wonderful. My bridesmaids and I received wonderful service from the friendly staff while picking out, trying on, and altering our dresses. Our dresses all turned out beautiful!

10/04/07

Horrible!

by jebuell

I came in to Princess Bridal back in July for my first dress shopping trip. I came with my mother, grandmother, and sister. When I arrived I specifically said I was getting married in Jamaica and needed a light, airy dress. The sales lady started grabbing all these heavy dresses with really heavy material. I kept saying "No" but she kept bringing them in and putting them in front of the dresses I'd picked. When I started trying on BM dresses (since they are lighter) instead she actually had the nerve to say "Um, but don't you want to feel special on your wedding day?". Also, when we arrived we were the only ones there and were given a large dressing room. As soon as I started trying on the BM dresses we were being asked every five minutes if I was done yet and that they needed the room. At one point they told my 81 year old grandmother she could no longer sit in a chair in the showroom because some girl's Mom (who was handicapped) needed to sit there. They did give us a chair in the dressing room, but made my Grandmother feel like she was in the way. I understand the mom deserves a seat as well, but kicking my Grandmother out of the show room was very inappropriate in my opinion. They were extremely rude and the dresses were over-priced. I found my dress that day but bought it for $90 less at another store.

• Pros: Had a good selection of gowns
• Cons: Rude and overpriced

08/08/07

Worst bridal experience yet

by katie17

I went to Princess Bride with my mom and sister. A woman, who I'm told was the owner, immediately started calling me "little one" and treating me like a child, despite the fact that I'm in my mid-20's. Luckily, she had another employee help me. The girl helping me was helpful and treated me with respect. However, the woman decided that this "little one" needed her help as well and started bringing random dresses to me. She didn't even know what I was looking for (a destination gown) and was bringing large, heavy, and hideous things over that I doubt I would be willing to try on if I were in my 50's. Then she insisted that my sister had been one of her brides, which was embarrassing for her because she was making a big deal about it and saying that she never forgets a face. Maybe next time she should check the ring finger before making a production out of nothing. They also do not give you the dress designer, and I would assume that's because they know it's the only way they can get someone to return to their store. As much as I liked one dress that I found there, I would not go back. It was an awful experience and I refused to go dress shopping for weeks after that.

• Cons: Terrible service, overcrowded floor