Rude Owner and Employees.
Very bad customer service. I was set up to receive a free 2 room carpet cleaning. Had my 2 rooms cleaned out and after the employees were over 20 minutes late without a phone call they showed up only to tell me that I could not clean my carpets.
When I called and spoke to the OWNER he was VERY rude as well, wouldn't let me speak without cutting me off and didn't even make an attempt to make the situation better.
BAD BUSINESS, RUDE EMPLOYEES, RUDE OWNER. I own and manage several homes through out the Duluth area and they lost out on HUNDRED if not THOUSANDS of dollars because they are very unprofessional.
If I were in charge of KIRBY, I would be ashamed to have these type of people representing my family name.