Duluth >Shear Katz Salon & Day Spa
Great Space, Great Staff. This salon and spa are wonderful. I visited with my sister and we enjoyed a great variety of services. We both got half day spa packages. I would definitely recommend to any spa goer! Thanks to the team at Shear Katz for a wonderful experience!
Poor Services for Men.
Poor, overpriced, mens' services. Rude front desk staff,
While the location is convenient (right in the fitgers mall) the spa is geared primarily (and rightly so) toward women. One expects, however, that mens' services be more than a gloss over. I was charged well above the advertised price for a horrible manicure.
Best salon experience yet. I visited Shear Katz salon for my first time last week. I was first impressed at the cleanliness upon entering the salon. The receptionists are very friendly as well. My stylist was Rhea who was farely new. All my insecurities about a new styist went away however, as she did an amazing job! Hands down the best salon experience. I had a root touch up and for the first time the color matched my ends! She also gave me a complimentry hand massage and parfin wax treatment which was amazing! The owner also slapped a few highlights on free of charge! The results were great and I will never go anywhere else from now on!
Excellent!. I was worried to go to Shear Katz after reading the other reviews here, but I had a Gift Certificate for a massage and a hair cut. The massage was probably the best I've ever had, and the hair cut was wonderful! This was the first hair cut I've ever actaully loved! I would highly recommend Shear Katz to anyone, and have already bragged about them to my friends. The staff is very friendly and had the best advice for me about Aveda products, the massage was perfect, they offered me a beverage when I got there and even offered a complimentary make up application after my services! I will definately be back to Shear Katz Salon!!
Go to Trends instead. I am very disappointed in my experience with Shear Katz. I received a gift certificate to Shear Katz from my husband for my golden birthday. I was so excited and scheduled an appointment for a 60 minute facial. It seemed as though the whole process went by rather quickly, but I was not able to confirm this until I was back in my car. When I looked at the clock in my car, I realized the reason it did not feel like an hour was because it was not an hour at all. Of course I was charged for an hour facial, despite not even being parked for a total of an hour. Fortunately, I had my cell phone to call the receptionist because after realizing that I still had remnants of clay mask all over my face I was certainly not walking back through Fitgers...it's bad enough that I had to do it once. I was informed that I would be sent a gift certificate for the difference, which I declined, as I will never return to Shear Katz for any service. I was then offered another gift certificate for a mini facial, which I again declined. Finally, they agreed to refund the difference back to my card. So I ended up paying $50, including tip, for a rushed through facial that involved little massage and even less customer service. For $50, one can get an hour massage at Trends in Superior, where they give you a great facial, massage and even rub your feet.
I visited Shear Katz because my husband had purchased me a spa package for Valentine's Day. The website looked great, and I was eager to go. My massage was fantastic, the facial was okay, but the cut and makeup application were terrible! I was hoping to leave the salon feeling relaxed and renewed, but instead I was on the verge of tears. Brianna was my stylist and she was just terrible. I will never go back. She spent more time eavesdropping on another stylists conversation and kissing butt with the owner than on my hair! I am still very angry that my husband spent over $150 and I had such a cruddy experience!
I will go back to Trendz in Superior next time, they know what they are doing there!
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